IT Support

computer network on blackboard
IT Support, Technology

Why You Should Monitor Your Computers To Keep Your Business Running Efficiently.

Businesses are relying on computers in assisting with daily activities. What would happen if your company’s computers crashed for a day?

Potentially the whole business would come to a stand-still. This downtime would come at a cost due to loss of employee time, losing work output while the computers are down, and then you may potentially need to spend even more money on new computers or to repair an existing system.

Network Monitoring Software

Software packages are becoming an increasingly popular way to monitor a computer’s performance to make sure that it is always performing at its full potential.

They can give you detailed information on what may be causing any problems with your computer’s speed or storage. This proactive approach can prove invaluable in helping to prevent certain problems from arising, which could have catastrophic effects on your business.

Besides providing constant 24-hour support, seven days a week, many monitoring application also come with automatic alerts sent from the software to the support department if it detects a problem. This warning system provides businesses with on-going support whenever you may need it.

Makes Economic Sense

Equipping your business’s computers with such software and sufficient IT assistance can not only save you money in the long-term by eliminating the costs of paying for new hardware, repairs or even buying new computers.

It can also help you save money by making sure that the computer’s speed is at its optimum peak. Computers operating at their best mean that employees can get more work done, as opposed to attempting to complete projects on slow-running computers that are not monitored and maintained properly.

One of the biggest savings a business can make is when employees can work quickly and efficiently.

It’s something that you may not think about too often, but when you’re in a rush to have a job completed, and your computer decides to freeze at the most inconvenient of times, stress levels can almost reach boiling point!

There are many other factors you need be aware when you design your business IT network, the “Small Business IT Cheat Sheet” from iFeeltech should give you a head start on achieving a technology bliss.

It is safe to surmise that some software packages come at a small price when you consider the money your business is likely to save on issues such as computer repairs, as well as the money your company will make through increased employee output.

Take the stress out of your computer, and it can help take the stress out of your work!

hacker in action
IT Support, Technology

4 Simple Ways to Improve Security in Small Businesses

With so many more IT options for small businesses now that used to only be reserved for huge organizations, there are also higher security risks when small businesses choose to use cloud-based storage systems. Cloud-based data storage systems allow a user to store data in a remote location and access it online from anywhere.

Here are four simple ways to improve security in small businesses when using cloud-based storage systems:

1. Advanced Firewall

A basic firewall is one that most cloud-based services have to offer, and while these can keep out most automated access attempts by simple viruses or novice hackers. However according to many small business IT support companies they are not advanced enough to keep out more experienced hackers, nor do they prevent some suspicious traffic from slipping in. Make sure that the cloud-based company you are looking into has advanced firewall techniques in place that are both extremely difficult to penetrate from the outside and fairly easy for you to manage from the inside.

2. Advanced Threat Protection

This goes for both your cloud-based security system as well as the personal computers used by your team members. As technology advances, so do the methods used by cyber-thieves. Many times, their methods are much harder to detect, and the siphoning of data occurs automatically which makes it less likely to set off anti-virus alerts.

Make sure you have software in place on all of your computers that offers the most advanced threat protection available, and that the cloud-based systems you utilize also have similarly advanced virus protection in place to protect your remotely-stored data as well. Many of the viruses today are downloaded through very safe-looking links and websites, and once they settle onto your computer, they steal specific types of data and relay them back to their origins. This can go on for months or even years without detection without proper virus protection in place.

3. Secure Wireless Connection

This is easily one of the simplest steps to take to help protect the data of your small business, and it’s one that many people miss. You need to have a secure wireless connection that has encryption and WPA. WPA stands for Wi-Fi Protected Access and is an important part of protecting your small business’s data.

One way to do this is to keep guest Wi-Fi networks completely separate from your primary network. Guest Wi-Fi networks that allow visitors to your business to access the internet should never be connected to the network that you use to upload and store sensitive information.

4. Advanced Data Leak Protection

Most data leaks occur because the data that is being sent and received by the virus software that may have been implanted on your computer appears to be legitimate traffic. Because this data itself doesn’t appear to be dangerous, it is largely ignored by both firewalls and anti-virus software and continues to allow this data to leak out of your computer and into the hands of people that want to use it for their own good.

To avoid this common kind of data leaks, make sure you find software that has features designed specifically to detect the undirected traveling of this type of information to or from your computer. Two of the most common types of data that are stolen are credit card or bank account numbers or social security numbers. Both of these can then be used for identity theft.

Choosing a cloud-based system that has advanced data leak protection can help keep the sensitive information you have on your customers safe and secure where it belongs. These types of systems will both prevent and notify you if any information is being sent or received by unknown servers.Business security doesn’t stop here, though, make sure you have a comprehensive IT plan in place. Keeping your customer information secure is vitally important for maintaining excellent customer relations and a good reputation.